Privacy Policy

Last Updated: October 24, 2025

Evolve Medical (“Evolve Medical,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website at evolve4health.com or interacting with our services, you agree to the practices described here.

1) Information We Collect

We may collect the following types of information:

Personal Information you provide: name, email address, phone number, mailing address, appointment details, and other information you submit via web forms (e.g., consultation requests, membership, events).
Text/SMS enrollment information: your mobile number and your consent preferences when you opt in to receive SMS messages.
Demographic information: such as ZIP code, age range, and preferences.
Device/usage data (automatically collected): IP address, browser type, referring/exit pages, timestamps, and similar technical data (via cookies or similar technologies).
Communications: responses to surveys, reviews, or promotions you choose to participate in.

2) How We Use Information

We use information to:

Provide, schedule, and manage appointments and services;
Communicate with you (including confirmations, reminders, updates, promotions where permitted);
Operate, maintain, and improve our website and services;
Personalize your experience and measure engagement;
Comply with legal obligations and enforce our policies.

3) SMS/Text Messaging

When you provide your mobile number and opt in to receive SMS messages from Evolve Medical:

Your consent is voluntary and not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP; for help, reply HELP.
We use your mobile number solely to send messages you’ve requested or that are related to your relationship with us.
SMS consent is not shared with third parties.
SMS consent is not shared with affiliates.

These statements mean we do not sell, rent, trade, or otherwise disclose your SMS consent to any third party or affiliate. We may use a contracted messaging provider to deliver texts strictly on our behalf; such providers are prohibited from using your number for any other purpose.

4) How We Share Information

We do not sell or rent your personal information. We may share information:

With service providers (e.g., scheduling, messaging, analytics, hosting, delivery) who are contractually obligated to use it only to perform services for us and to keep it confidential;
For legal reasons if required by law or to protect rights, safety, or security;
Business transfers (e.g., merger or acquisition), subject to this Policy’s protections.

Important: As stated above, SMS consent is not shared with third parties or affiliates.

5) Cookies and Similar Technologies

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can typically control cookies through your browser settings; some features may not function properly if cookies are disabled.

6) Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure.

7) Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

8) Your Choices & Rights

Email/SMS marketing: You may unsubscribe from emails via the link in any message and opt out of texts by replying STOP.

Access/Update: To request access to or correction of your information, please contact us using the methods below.

Do Not Track: Our site does not currently respond to “Do Not Track” signals.

9) Patients & Health Information

If you are a patient receiving clinical services, additional privacy protections may apply to your Protected Health Information (PHI) under applicable law. Where applicable, our Notice of Privacy Practices (available at our office and upon request) describes how we use and disclose PHI in a clinical context. This website Privacy Policy covers data collected through our website and non-PHI interactions.

10) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11) Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the latest revision. Material changes will be posted on this page.

13) Contact Us

Evolve Medical
2080 Deer Park Avenue, Deer Park, NY 11729
Phone: +1 (631) 253-1313
For general inquiries, please use the contact options on our website.